Studio Manager

About BUCK:

BUCK is a talent-driven, global creative company with offices in Los Angeles, New York, Sydney, London, and Amsterdam. Since 2004, we have been building a home for the world’s most talented dreamers, makers, and doers in a collaborative, ego-free culture that breeds partnership and creative ambition. At our core, we exist to find creative opportunities in every challenge, not just to think, but to make, and ultimately put extraordinary things into the world that inspire people.

Job Description:

BUCK is seeking an in office Studio Manager for our Los Angeles office in Little Tokyo, DTLA. The Studio Manager is responsible for overseeing the daily operations and administrative tasks within the creative studio. They serve as the first impression to our employees, clients and guests. This role collaborates closely with Finance, IT, HR and Operations to ensure a balance of hospitality, operational efficiency and overall compliance.

Responsibilities:

Studio Operations Management:

• Oversee the day-to-day operations of the studio, including scheduling, booking, and coordinating studio activities.

• Manage the Studio Coordinator, studio freelancers, and Facilities Team.

• Ensure that the studio is well-maintained, clean, and equipped with the necessary tools and supplies.

• Plan and implement studio procedures and systems including stocking office supplies, stocking of snacks and restroom supplies, catering and room reservations, shipping and messengering.

• Manage the maintenance of studio areas including kitchens, and communal spaces, staff seating arrangement and housekeeping of studio facilities.

• Partner with the Facilities Manager and Property Management Company to maintain all building related repairs and maintenance. Including making sure the building stays up to code on all measures.

Administrative Duties:

• Handle studio administration, including budgeting, invoicing, and financial record-keeping.

• Serve as point person for all main office staff on issues related to office services and maintenance issues, including review and follow-up on work orders and providing information on project status to relevant staff.

• Partner with the IT and Talent teams to onboard new staff and freelance talent: desk assignments, equipment shipments, touring the office, etc… 

• Manage various vendor relationships, including cost comparisons and negotiating contracts.

• Monitors the office budget and handle vendor invoice payments.

• Manage conference room services including requested support (ordering food, supplies, room set-up).

Client and Employee Relations:

• Serve as the primary point of contact for clients and employees, providing excellent customer service and building strong relationships.

• Manage reception services to ensure professionalism and customer focused communications both internally and externally.

• Address any concerns or issues raised by clients or employees in a timely and professional manner.

• Oversee the concierge process for all tenant-related requests and inquiries.

• Curate team/culture events that cultivate a sense of community and attract talent.

• Resolve staff issues with professionalism and patience.

Health and Safety Compliance:

• Work with HR to ensure compliance with health and safety regulations within the studio environment.

• Maintain a safe working environment by implementing and enforcing safety protocols and procedures.

• Monitor equipment and facilities for potential hazards and coordinate maintenance and repairs as needed.

• Work with the Security Guard to develop and maintain security protocols and be the main messenger of security protocols to all staff.

Events Production & Experience Management:

• Own the end-to-end planning, production, execution, and wrap-up of all events across the LA studio, managing timelines, budgets, stakeholders, vendors, logistics, communications, and attendee experience.

  • All-Staff Meetings: Produce bimonthly local meetings, partnering with Leadership and Department Heads on agendas, presenters, communications, technical production, and meeting flow.

  • Studio Events: Produce annual, quarterly, and monthly internal events, coordinating cross-functional teams and vendors to deliver engaging, well-organized experiences within budget.

  • Leadership Gatherings: Produce large-scale gatherings including summits, AGMs, and similar events, overseeing venues, budgets, attendee travel and accommodations, on-site logistics, and overall experience.

  • External Events & Rentals: Partner with external renters to produce events hosted within the studio, serving as the primary point of contact from planning through on-site execution.

  • Lead post-event retrospectives as appropriate, documenting outcomes, budget performance, learnings, and recommendations for future events.

Requirements:

• Previous experience in a similar role, preferably in a creative studio environment.

• Ability to connect well with people; warm and approachable.

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills.

• Proficiency in G-Suite, Microsoft Office and Slack - Figma is a plus.

• Knowledge of administrative and financial management principles.

• Attention to detail and ability to multitask effectively.

The ideal candidate will:

• Be proactive, show initiative & have a positive attitude.

• Possess excellent problem-solving skills.

• Have a deep passion for BUCK’s culture and creative solutions/initiatives as they relate to employee and visitor experience.

• Champion our Diversity, Equity, Inclusion + Belonging efforts across everything they do.

• Maintain a strong sense of humor and ability to remain calm and professional under pressure.